Contact
Get in touch
A person reads every message, not a bot. Tell us what's going on and we'll point you at the kind of support that fits, even if that isn't us.
After you send it
What happens to your message
No auto-responder, no ticket number, no chatbot.
- 1
A person reads it
Somebody at TroubledCouples, during working hours. It is not passed to a practitioner and it is not answered by a machine.
- 2
We reply within one working day
To the email address you gave us, and nothing else is sent to it.
- 3
We point you at what fits
Including somewhere that is not us. If a specialist service is the right answer, we will say so.
Before you write
Questions people ask first
Will you tell me which therapist to see?
No. Choosing is yours, and a directory that picked for you would be making a clinical judgement it is not qualified to make. What we can do is explain the filters and what the registration letters after a name actually mean.
Is what I write private?
Your message is encrypted in our database and readable only by the person answering it. It is never passed to a practitioner you have not chosen, and it is never used for marketing.
I need to speak to somebody tonight.
This form is not monitored around the clock, so please do not wait on it. Samaritans answer on 116 123, free, at any hour. If you are in danger, call 999.
I am a therapist and want to be listed.
Apply through signup rather than this form — it collects the registration body and membership number we need in order to verify you, which this form does not.
Do you charge for any of this?
Not to you. Practitioners pay a flat monthly subscription to be listed; we take no commission on their fees and add no booking fee.
You can look before you ask
The whole directory is open without an account, and every profile shows the fee and the next free appointment.